toz88 Platform Privacy Notice
This page describes what we collect when you use toz88 and how we keep that data protected. When you create an account, deposit funds, or place bets, we record your email, phone number, payment details, and gameplay history. We encrypt sensitive information and do not sell your data to advertisers or third parties unrelated to your account.
Our data practices follow standard industry security protocols: passwords are hashed, payment information is tokenized by processors, and identity documents are stored in encrypted form. We may disclose your data if required by law—for instance, to comply with money-laundering investigations—but we do not volunteer this information.
Our services are available only where local law permits. Users are responsible for verifying that accessing toz88 complies with their own jurisdiction's law.
What We Collect on toz88
We collect information in two categories: account setup and activity.
Account setup: When you register for toz88, we ask for your email address, full legal name, phone number, date of birth, and residential address. We use these to verify your identity and contact you about account issues or large withdrawals. We do not use this information for marketing unless you explicitly consent.
Activity data: We record every bet you place, every deposit and withdrawal, and every session you start. We track which games you play, how long you stay active, and your win/loss history. This data helps us detect fraud, prevent underage access, and comply with anti-money-laundering rules. We also store your IP address and device type when you log in.
Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your wallet credentials. Instead, the payment processor (mobile banking, local payment, etc.) handles your account details, and we receive only a confirmation token and transaction ID. We store the token and ID so we can verify deposits and track your account history.
Identity documents: Before your first withdrawal, we ask you to upload a government ID (passport, national ID card, or driver's license) and a recent utility bill or bank statement. We encrypt these files and store them in a secure database accessible only to our verification team. We delete expired documents after 3 years but retain your verified identity status in your account record.
We do not store payment credentials
When you deposit via online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), the payment processor holds your login details. We receive only a transaction token. Your actual payment credentials never touch our servers.
How We Use Your Data on toz88
We use your data for five purposes: account management, fraud prevention, compliance, customer support, and platform improvement.
- Account management: We verify your identity, process deposits and withdrawals, and maintain your balance and transaction history.
- Fraud prevention: We scan for patterns that suggest account takeover, money laundering, or underage access. If we detect suspicious activity—such as a withdrawal request from a different country than your usual login location—we may freeze your account pending verification.
- Compliance: We maintain records required by anti-money-laundering law and may disclose your data to authorities if legally compelled. For users in Jakarta, Surabaya, Bandung, Medan, and Semarang, we comply with national and local regulations.
- Customer support: If you contact our support team, we use your account history to answer questions about deposits, withdrawals, or gameplay. Your case notes are retained for 2 years.
- Platform improvement: We analyze anonymized gameplay data to improve game selection, identify technical issues, and test new payment methods. This analysis does not identify individual users.
Third Parties We Work With
Our data flows to the following third parties, and we manage these relationships carefully:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks (online payment, e-wallet, mobile banking, local payment) receive your transaction requests. We do not share your full identity with them; we send only a token and amount.
- Live-dealer studios: When you play blackjack, roulette, or baccarat on toz88, our live-studio partner (a licensed multi-camera operation) streams the table feed and records bets. They access only your player ID, not your full name or address.
- Hosting and analytics: We use cloud servers and analytics tools to store data and monitor platform performance. These vendors are contractually bound to keep your data confidential.
- Legal and compliance: If we receive a court order or regulatory request, we may disclose data to law enforcement or financial authorities as required by law.
Your rights on toz88
- You can request a copy of all personal data we hold about you
- You can correct inaccurate information in your profile
- You can request deletion of your account and associated data (subject to legal retention requirements)
- You can withdraw consent to non-essential communications
- We will not sell your data to third parties for marketing
Data Security and Cookies on toz88
We encrypt all data in transit using SSL/TLS (industry-standard encryption). Your password is salted and hashed, meaning we never store it in plain text—even our team cannot read it. If you forget your password, we send you a reset link; we do not email your original password.
We use cookies to remember your login session and language preference. These are session cookies (deleted when you close your browser) or persistent cookies (lasting 30 days). We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some toz88 features may not work correctly.
Our servers and databases are hosted in secure data centers. We perform regular security audits and penetration testing. We do not guarantee that our infrastructure sits in your jurisdiction—our servers may be in Singapore, the United States, or Europe. By using toz88, you accept that your data may be transferred outside your country.
Data Retention on toz88
We retain your data as long as your account is active. If you close your account, we delete most personal information within 30 days. However, we retain transaction records (deposit/withdrawal history, bet logs) for seven years to comply with anti-money-laundering law. Government IDs and address proofs are deleted after three years if no longer needed for verification.
If we suspend your account due to fraud, we retain all data indefinitely as part of our fraud investigation records. If you request deletion and your account is under investigation, we postpone deletion until the investigation closes.
Contact Us on toz88
If you have questions about our privacy practices, want to request a copy of your data, or wish to delete your account, contact our support team via the in-app help section or email. We respond to data requests within 10 business days. Requests to delete your account are processed within 30 days, subject to any ongoing investigations or legal holds.